Changelog
Roadmap
Help Center

September 3rd, 2025

Release Notes - September 3rd 2025

Summary

  • New: Bellevue GIS integration → accurate parcel context now powers address tools and our AI assistant. This is step 1 in deeper integration with Bellevue systems.

  • Sentiment analysis → filter conversations in the Themes page by sentiment in the right sidebar.

  • Smoother UI → cleaner hazard/parcel info, better address autocomplete, tidier home/email experience.

  • Admin quality-of-life → trigger password resets for users.

  • Big thanks to the Bellevue IT team for partnering on GIS and data plumbing.

Highlights

Bellevue GIS integration (first of many)

  • What’s new: Address lookup now uses Bellevue parcel data.

  • Why it matters: The AI assistant has accurate parcel context (e.g., parcel ID, site address) to ground answers and reduce follow-ups.

  • What you’ll notice: More accurate address/parcel recognition and cleaner hazard/parcel details.

  • What’s next: This is the first in a planned sequence of high-value integrations with Bellevue systems. We’ll expand parcel/context usage across workflows.

What’s New

  • Sentiment filters in Analytics/Themes – quickly filter conversations by sentiment.

  • In-app surveys – look for more feedback and satisfactions surveys to show up inside Permit Guide.

  • Admins can trigger password resets – no support handoff needed.

Improvements

  • Address entry & selection

    • Better keyboard selection in the autocomplete.

    • Hazard/parcel display cleaned up for readability.

  • Chat & email assistants

    • Multi-line input behaves better in chat.

    • Email assistant page refined for clarity.

    • If a user doesn’t have email permissions, the home page hides the email button to reduce confusion.

  • General UI polish

    • Fixes to toggle states and small layout inconsistencies—net effect: “the UI feels smoother.”

Fixes

  • Agent home page reliability (resolved a load issue).

  • Resolved 404s when routing chat + customer feedback.

  • Passwords – ? now accepted as a special character.

Behind the Scenes (stability & observability)

  • Email drop box settings API (foundational work for future admin controls).

  • Safer AI responses with stricter structured-output handling.

  • Better diagnostics & tracing for faster debugging.

  • Outlook add-in telemetry & revision logs; branding fixes; removed a hardcoded user.

Shout-outs

Huge thank you to the Bellevue IT team for partnering on GIS/parcel data and validation—this unlocks smarter, more context-aware assistance for staff citywide.

Write a comment...