Anyway of adding the uniform plumbing code? AI cannot answer any questions related to the uniform plumbing code, which we adopt

Clint Emry 9 days ago

1

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Feature Request

Please add Middle Housing info

Here’s the webpage for this new permit type: https://bellevuewa.gov/city-government/departments/development/permits/middle-housing-building

Cassie Thomson 28 days ago

2

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Feature Request

Updating to 2026 fee information

Hi! Can we please update to the 2026 fee information? I noticed yesterday that the email assistant is citing 2025 fee sheets. I believe our policy is to no longer share out fee sheets, as they are not accessibility-compliant. Customers would be referred to this page or the Fee Estimator instead.

Cassie Thomson About 1 month ago

2

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Feature Request

Chat responses

In LU we prefer to base our responses in the code than info on website. Is there a way to train the system to use the code as the base of all responses? but use website for permit application info?

Komal Agarwal 6 months ago

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Feature Request

Contact City of Bellevue

Working w/ chat - asked how to contact city of Bellevue. Provided information - when I clicked on the link for Permit Center I get a page not found error.

Todd Parker 9 months ago

2

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Feature Request

Clear Formatting Button

Please add a Clear Formatting button to the email assistant to remove any formatting that may be carried over and unwanted from other sources.

Cassie Thomson 9 months ago

3

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Feature Request

Translation capabilities

Translation capabilities will also be great as Bellevue is lingually diverse. This helps the customer get the correct response and build trust.

Komal Agarwal 10 months ago

1

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Feature Request

add another data source

Include Noise code as a data source

Komal Agarwal 10 months ago

3

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Feature Request

Chat Feedback 'Submit' button greyed our

From Kirsten and Andrew in Bellevue: “For my question, there were no citations so that is irrelevant. And Permit Techs aren't going to know that. It seems that we can't submit feedback without answering those?” Andrew: “I just confirmed for me it's the same as Kirstin. Makes me answer citation questions to submit feedback, even when not applicable.” @Kevin Ruth to look into the form logic.

Safouen Rabah 28 days ago

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Bug Reports

email assistant take a while to respond and runs into error

Komal Agarwal 8 months ago

1

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Feature Request