Summary

• New: quick session feedback — when you clear a chat or email session, a 1-question survey asks how useful the assistant was (1–5), with optional comments and a dismiss option.

• Usage analytics upgrade — your Usage page now shows Top-2-Box % (share of 4–5 ratings) and Average score to track assistant quality at a glance.

• UI polish — chat UI resized to sit cleanly with the project context panel; copy icons and spacing aligned for consistency.

• Faster analytics — Thematic Analysis now loads quickly.

• Outlook add-in — clearer error message with a visible support email.

• Content updates — our AI reference index now includes the previously missing code sections and references codes more than website sources, improving code lookups.

What’s New

1) Session feedback (on clear)

• What you’ll see: when you click Clear session, a small pop-up asks: “How useful was the AI assistant in accomplishing the task you were just working on?”, with a 1–5 scale, optional comments, and a Dismiss action.

• Why it matters: quick feedback helps us focus improvements where they matter most.

• Where it goes: results flow to your Usage page as Top-2-Box % and Average score cards.

2) Usage page metrics

• We’ve added Top-2-Box % (share of ratings that are 4 or 5) and Average score as cards for easy scanning.

Improvements

• Chat assistant layout: widened/realigned so the Project Context section fits and reads better; copy icons made consistent; spacing/padding aligned.

• Outlook add-in messaging: error dialog now includes a support email for faster help.

Fixes

• Thematic Analysis load time: resolved a performance issue that caused slow loads.

Thanks

As always, thanks for the steady feedback.

Summary

• New: Bellevue GIS integration → accurate parcel context now powers address tools and our AI assistant. This is step 1 in deeper integration with Bellevue systems.

• Sentiment analysis → filter conversations in the Themes page by sentiment in the right sidebar.

• Smoother UI → cleaner hazard/parcel info, better address autocomplete, tidier home/email experience.

• Admin quality-of-life → trigger password resets for users.

• Big thanks to the Bellevue IT team for partnering on GIS and data plumbing.

Highlights

Bellevue GIS integration (first of many)

• What’s new: Address lookup now uses Bellevue parcel data.

• Why it matters: The AI assistant has accurate parcel context (e.g., parcel ID, site address) to ground answers and reduce follow-ups.

• What you’ll notice: More accurate address/parcel recognition and cleaner hazard/parcel details.

• What’s next: This is the first in a planned sequence of high-value integrations with Bellevue systems. We’ll expand parcel/context usage across workflows.

What’s New

• Sentiment filters in Analytics/Themes – quickly filter conversations by sentiment.

  

• In-app surveys – look for more feedback and satisfactions surveys to show up inside Permit Guide.

• Admins can trigger password resets – no support handoff needed.

  

Improvements

• Address entry & selection

  • Better keyboard selection in the autocomplete.

  • Hazard/parcel display cleaned up for readability.

• Chat & email assistants

  • Multi-line input behaves better in chat.

  • Email assistant page refined for clarity.

  • If a user doesn’t have email permissions, the home page hides the email button to reduce confusion.

• General UI polish

  • Fixes to toggle states and small layout inconsistencies—net effect: “the UI feels smoother.”

Fixes

• Agent home page reliability (resolved a load issue).

• Resolved 404s when routing chat + customer feedback.

• Passwords – ? now accepted as a special character.

Behind the Scenes (stability & observability)

• Email drop box settings API (foundational work for future admin controls).

• Safer AI responses with stricter structured-output handling.

• Better diagnostics & tracing for faster debugging.

• Outlook add-in telemetry & revision logs; branding fixes; removed a hardcoded user.

Shout-outs

Huge thank you to the Bellevue IT team for partnering on GIS/parcel data and validation—this unlocks smarter, more context-aware assistance for staff citywide.

✨ What’s New

We’ve improved the body of knowledge the AI assistants reference to answer questions and write emails. We now include:

• New codes

  • Bellevue Fire Code (2021)

  • Bellevue Existing Building Code (2021)

• Improve codes with tables now included

  • Bellevue Residential Code (2021)

  • WA State Energy Code - Residential (2021)

  • Bellevue Mechanical Code (2021)

📦 Version 1.3.0

Here are the improvements we’ve made to Permit Guide:

✨ What’s New

• New look and feel: We’ve improved and simplified the UI. The navigation bar now has fewer sections and pages are grouped more intuitively together. There is also a new home page to help you navigate Permit Guide. We’ve updated the styling across all the pages and everything looks and feels more modern.

  

• We’ve also addressed some issues with our Analytics Charts where there were too many data series or charts were unreadable. Everything is clean and back to normal now.

  

• There is a new Email Dropbox section of Permit Guide. As we roll out the Outlook Plugin, this is where we will capture emails that have been sent with our Email Assistant to make everything transparent and auditable.

  

• For admins, there are also settings you can configure for the Email Dropbox feature, including regenerating a BCC email address, setting a retention policy, and creating a “never log” list of email addresses that might be on sensitive email threads.

✨ We’ve also improved the Chat Assistant AI model under the hood

• Sped up generation time by simplifying the architecture and changing the AI model

• Increased accuracy and improved assistant behavior by updating the prompt with more domain knowledge and instructions

Note: These release notes are intended for Govstream.ai customers and internal stakeholders only and are not intended for public distribution.

Release version numbers may not appear in strict sequence across environments or user groups due to staggered rollouts or rollback procedures.

While we aim for a seamless deployment, we reserve the right to pause or roll back releases in the event of unexpected issues.

Features described in release notes may be restricted by user role, environment, or tenant configuration. For questions about access or functionality, please contact Govstream.ai support at the email listed below.

If you have any other questions, don’t hesitate to reach out to support@govstream.ai.

Permit Guide will be temporarily unavailable on Monday starting at 7:30am PST for scheduled maintenance. We expect the work to take about one hour.

This is a one-time maintenance event and we do not expect additional downtime periods in the near future. We will post an update once we are back online.

Thanks for your patience!

The Govstream.ai team

📦 Version 1.2.0

Here are the improvements we’ve made to Permit Guide:

✨ What’s New

• New Email Assistant improvements: The AI generated email drafts now contain better and more granular code citations, more specific next steps, and generally are better structured and adjusted to the feedback we’ve received.

  

• More codes and guidelines have been added: We’ve ingested more codes and guidelines, and you can now navigate and search through all the documents that our assistants can reference in the Knowledge Base page under Data Sources. In the future, we’ll build an automated pipeline to capture new and changed codes and give users control over what documents are referenced by the assistants.

  

• Improved analytics performance: We’ve made performance improvements to the Analytics pages, where you can drill down into themes, subtopics, sentiment, and even see specific chat conversations about a given subtopic.

  

Note: These release notes are intended for Govstream.ai customers and internal stakeholders only and are not intended for public distribution.

Release version numbers may not appear in strict sequence across environments or user groups due to staggered rollouts or rollback procedures.

While we aim for a seamless deployment, we reserve the right to pause or roll back releases in the event of unexpected issues.

Features described in release notes may be restricted by user role, environment, or tenant configuration. For questions about access or functionality, please contact Govstream.ai support at the email listed below.

If you have any other questions, don’t hesitate to reach out to support@govstream.ai.

📦 Version 1.1.7

Here are the improvements we’ve made to Permit Guide:

✨ What’s New

• New analytics data: you can now see analytics around themes and other metrics on the Analytics page

• Improved sign-in UX: Introduced password hints to guide users during sign-in.

• Enhanced usage chart export: Exported images now include chart titles and support PNG format for improved clarity and sharing.

  ---

🔧 Fixes & Improvements

• Email feedback pagination bug: Resolved issues with pagination and entry limits on the Email Feedbacks page.

• Address validation guardrails: Enhanced input validation for project addresses, with clearer feedback on invalid entries.

• Squashed some UX bugs: Addressed bugs and UI issues, particularly around empty chart handling and export functionality.

🛠 Under the Hood

• Internal optimizations and cleanup to support ongoing performance improvements and upcoming features.

Note: These release notes are intended for Govstream.ai customers and internal stakeholders only and are not intended for public distribution.

Release version numbers may not appear in strict sequence across environments or user groups due to staggered rollouts or rollback procedures.

While we aim for a seamless deployment, we reserve the right to pause or roll back releases in the event of unexpected issues.

Features described in release notes may be restricted by user role, environment, or tenant configuration. For questions about access or functionality, please contact your Govstream support representative.

If you have any other questions, don’t hesitate to reach out to support@govstream.ai.

📦 Version 1.1.4

What’s new

Smarter Address Entry

• New Google Places Autocomplete for faster, smoother address input.

• Enabled manual address entry and validation tailored to Bellevue locations.

• Limited suggestions to Bellevue-only results and added a confirmation step to ensure accuracy.

Fixes and Improvements

• User management is now easier - see user’s verification status, easier form for editing user profiles, and new drop downs and filters to better navigate the users table.

• Some under-the-hood address match improvements to go along with the smarter address entry features.

Note: These release notes are intended for Govstream customers and internal stakeholders only and are not intended for public distribution.

Release version numbers may not appear in strict sequence across environments or user groups due to staggered rollouts or rollback procedures.

While we aim for a seamless deployment, we reserve the right to pause or roll back releases in the event of unexpected issues.

Features described in release notes may be restricted by user role, environment, or tenant configuration. For questions about access or functionality, please contact your Govstream support representative.

If you have any other questions, don’t hesitate to reach out to support@govstream.ai.